At SGS, we believe strong science must be backed by even stronger service. Every project you send our way is treated with care, urgency, and respect for your timelines. Clear communication and meaningful relationships are what truly set us apart. That’s why we’re launching our new client service initiative with a week dedicated entirely to you.
During Client Appreciation Week, here’s what you can expect:
- Daily Prize Draws: Send in samples during the week and you’ll be automatically entered into a daily giveaway.
- Treats in the Field: Our couriers will be making the rounds with summer treats for field staff, and they might be joined by your local sales rep or project manager.
- Sample Drop-Off Perks: Visiting an SGS location? Enjoy some in-person appreciation with treats on-site.
- On-the-Road Thank Yous: We’ll be stopping by client offices throughout the week with SGS swag as a small token of our thanks.
Behind the scenes, we’ve strengthened our processes, from quoting to final report, to make your experience more seamless, more consistent, and more accountable. We’re grateful for your continued partnership and look forward to seeing you!